Shipping & Returns

Shipping Policy

How much is shipping?

We provide free shipping in the US on all orders $75 or over.
We also provide free (untracked) shipping in the US for all orders that only have stickers.
Please contact us if you feel like there is an error in the shipping fees upon checkout!

Do you ship internationally?

Yes, we ship internationally. For international customers, please be aware of additional customs fees.

How long will it take for me to get my order?

Orders can take up to 2-4 business days for us to process. Once shipped, the time will be based on the estimations for whichever shipping option you've chosen (USPS First Class Mail, USPS Priority Mail, etc.).

Return Policy

All sales are final once the order is placed unless the item(s) shipped are incorrect or damaged. Please send photo evidence of the product(s) (if applicable) to hello@shoprainboot.com along with your order number so that we can verify and reimburse you through your original payment method.

 

Orders with Wrong Address

If items are returned back to us by the courier due to incorrect address, we can either:

  1. Refund the order amount minus shipping cost.
  2. Send out the order again with an additional shipping fee (the same as the original order).
Please contact us at hello@shoprainboot.com if you have any remaining questions!